For any questions about your online order, questions about our warranty, product information, fundraisers or wholesale information contact:
Return and Refund Policy
Thank you for shopping at Balanced Day Bags Inc.
If you are not entirely satisfied with your purchase, we are here to help.
You have 30 days to return any product from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Shipping charges are the responsibility of the buyer.
There is a 120 day limited warranty that covers any defect in material or workmanship, under normal use, during the warranty period. Please contact us for direction on replacement or refund procedure.
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